You will get problems 1304 and 1305 when attempting to install Microsoft Office on a Windows computer. The most common reason they show up is when Windows has trouble reading the installation disc or medium, like a CD or DVD ROM, because of a problem.
The typical presentation of mistakes 1304 and 1305 looks like this:
The file could not be written to (Error 1304). Make sure you can access that folder.
This file could not be read because of error #1305. Check if you can open the file.
The setup failed with error 1305. The file could not be read.
Errors in Windows or other applications are likely to blame for this issue. If you want to install over a network, make sure your connection is good, and you have internet access. Verify the CD/DVD ROM is operational if you intend to install it from a disc.
Fixing Computer Errors 1304 and 1305
Verifying the installer disc’s authenticity should be your initial step. Verify that there are no smudges or scratches on the disc. If the disc were scratched, some of the data would be unusable, delaying installation. Windows would be unable to restore the corrupted files. Insert the disc into CD/DVD ROM drives to see if the installation goes well.
You should inspect the optical drive to see if the disc is in good shape. You can test your CD/DVD drive by inserting a different disc installer (any installer will do) and continuing the installation if you receive errors 1304 or 1305 during setup. If errors 1304 or 1305 continue to appear, it’s likely due to a malfunctioning optical drive. Possible causes include a cable that has become disconnected, in which case you should reconnect it. Return the optical drive to the manufacturer if the issue persists beyond the wiring and the product is still under warranty. In that case, you need to switch out the drive.
It’s not cheap to buy a new CD drive, so before you run out to the computer store, be sure the current one has a functional driver. Devices like optical drives can’t run or communicate with Windows without the help of hardware drivers. Driver issues with a CD drive prevent the computer from reading the installation files from a disc. Here’s how to check on your driver’s status:
When using Windows XP, perform the following:
Start > Control Panel > Performance & Maintenance > System on the Windows desktop.
The Hardware tab can be found within the System Properties window.
Select Device Manager in the Hardware panel.
Find the CD Drive in the list of connected hardware. A yellow warning icon in the system tray can identify a malfunctioning CD Drive driver.
For Windows Vista and Windows 7:
Device Manager may be accessed from the Windows desktop by going to Start > Control Panel > System > Device Manager.
Find the CD Drive in the list of connected hardware. A yellow warning icon in the system tray can identify a malfunctioning CD Drive driver.
If you need the most recent drivers for your product, check the developer’s website. You may always download the original if you cannot locate an updated driver. A machine restart is required after the CD driver has been installed via download.
The “registry” could be to blame for errors 1304 and 1305. Corrupted registry entries may prohibit Windows from accessing setup files. The Windows registry is a database or extensive collection of files used by all programs to remember their individual configuration information. Errors like 1304 and 1305 are symptoms of a more severe problem: a damaged registry. Error removal requires a PC registry cleanup program to repair the damaged registry settings.
Our suggested registry cleaner may eliminate viruses and other system flaws while regularly fixing 99 percent of PC issues. We advise using a registry cleaning to resolve problems 1304 and 1305 swiftly.
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